VitaPay is a payments platform built by people with more than thirty years of combined experience in card processing, most of it spent watching merchants get talked into fee structures nobody could explain.
So we built the opposite. Clear pricing, enterprise processing on our own platform, and a phone number that a person answers.
We're upfront about this, because most processors aren't. Your transactions run on Translink, our own platform, on global-scale infrastructure with banking licences and real uptime behind it, the same rails used by some of the largest merchants in the world.
You get the rate in writing, with the line items named. If a fee exists, it's on the statement where you can see it.
No long-term contract and no early termination penalty. If we stop being the right fit, you should be able to leave.
Priority support means a trained person who knows your account, not a ticket number and a three-day wait.
