Get in touch.
Tell us what you sell and roughly what you process, and we'll come back with a straight answer about whether we can do better than what you're on.
3525 30th Ave, Suite 306
Astoria, NY 11103Monday to Friday, 9 am to 5 pm EasternGet directions
8 The Green, Ste B, Dover, DE 19901, United States
The questions we get asked most.
Who actually processes my transactions?
VitaPay processes through leading certified processing partners. Our own team handles your account, your statements and your support, so you always have one place to ask and a person who answers.
How much does VitaPay charge?
It depends on your business, so we quote it in writing after a statement review. Restaurants start on a cash discount program by default: posted prices are card prices, and customers who pay cash get a discount. Larger groups can choose a cash discount program or transparent interchange-plus.
Is there a contract or a cancellation fee?
No long-term contract and no early termination penalty. If we stop being the right fit for your business, you should be able to leave.
How quickly do I get my money?
Settlement timing depends on your processing agreement, transaction cut-off, bank business days and any account review or reserve. Ask us to confirm the schedule for your account.
How long does set-up take?
Your processing account can be set up a few days after you return the signed official application. Training is included and scheduled around your quiet hours.
